Terms of Service

Eligibility

You must be at least 18 years old to use this Service. By registering, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

Account Security

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Social Login

You may register using a third-party account (e.g., Google). By doing so, you authorize us to access and store your basic profile information (name and email) as provided by that third party.

Free self-serve product

Nommy’s website builder, digital menu, QR codes, locations, themes, customization, analytics, and related self-serve features are provided free forever. No credit card is required to create or use the free self-serve product.

Managed service

You may ask Nommy to manage agreed website and menu changes for your business, including its locations. Managed is billed per business, regardless of location count. Current add-on prices and available billing options are shown on Nommy’s pricing and billing pages.

Other add-ons

Custom Domain and Remove Branding are optional recurring add-ons, billed per business rather than per location. Current add-on prices and available billing options are shown on Nommy’s pricing and billing pages. Domain registration and renewal remain separate registrar costs.

Requests and billing

Managed requests are arranged through WhatsApp. Please message us at least 24 hours before a website or menu change is needed. We confirm the business scope, locations involved, start or end date, and billing details with you directly. Recurring add-ons may be paid through automatic Stripe billing or by an agreed manual payment method. Adding or deleting a location does not automatically start or stop an add-on or change its business price.

Billing periods and renewals

The first paid recurring add-on sets the business billing cycle. Later recurring add-ons use that same monthly or yearly cycle. A later add-on may be activated during an existing billing period, with its first charge prorated for the remaining portion, and then joins the shared renewal date. All recurring add-ons for the business renew together; Nommy does not support mixing monthly and yearly recurring add-ons.

Price Changes

We may change the price or scope of a recurring add-on. We will communicate material changes before they apply to the business’s add-on. The free self-serve product remains free unless you separately request a paid add-on.

Third-Party Services

The Service may include or link to third-party services or websites (“Third-Party Services”) such as payment processors, social media platforms, or other integrations. We are not responsible for examining or evaluating the contents or accuracy of any Third-Party Services, nor do we warrant that the Third-Party Services will function uninterrupted or error-free.

Your use of Third-Party Services is governed by the terms and privacy policies of those third parties. We encourage you to review the terms and privacy policies of any Third-Party Services you access through the Service.

Cancellation by User

You may end a manually paid add-on for the business by contacting us on WhatsApp before the next renewal date. Stripe-billed add-ons can be cancelled through the Stripe billing controls in the dashboard.

An add-on normally remains active through the current paid period and ends on the next billing date. No automatic proration or refund is provided for an unused portion unless we separately agree otherwise or applicable law requires it.

Ending an add-on does not remove your website, menu, QR codes, locations, or content. You can continue managing the free self-serve product yourself.

Termination by Company

We reserve the right to suspend or terminate your account and access to the Service if we believe you have violated these Terms, without prior notice or liability.

Survival

Upon termination or cancellation, the following provisions shall survive: any provisions which by their nature should survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Ownership

You retain all rights, title, and interest in and to the content you upload, post, or display on or through the Service (“User Content”), including but not limited to logos, menu text, and images.

License to Nommy

You grant us a limited, non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, and display the User Content solely for the purpose of operating, hosting, and displaying your website on the Service.

Responsibility

You are solely responsible for the User Content. You represent and warrant that:

• You own the rights to the User Content or have the necessary licenses/permissions to use it.
• The content does not infringe on the intellectual property rights or privacy rights of any third party.
• The content complies with all applicable laws.

Indemnification

You agree to defend, indemnify, and hold harmless Lootpop PLT and its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of:

• Your use and access of the Service;
• Your violation of any term of these Terms;
• Your violation of any third party right, including without limitation any copyright, property, or privacy right; or
• Any claim that your User Content caused damage to a third party.

This indemnification obligation will survive the termination of your account and these Terms.

Liability Caps

Our total liability to you for all claims arising from or relating to these Terms or your use of the Service shall not exceed the total amount of fees paid by you for recurring add-ons during the twelve (12) month period immediately preceding the claim.